Assessor Resource
FNSIBK602A
Implement broking service support systems
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to insurance broking roles and may be applied within organisations of various sizes and across a range of customer bases.
This unit describes the performance outcomes, skills and knowledge required to determine and implement procedural and resource requirements, and systems for a broking organisation. It encompasses ensuring that trained staff and appropriate systems are in place to support the service outcomes required.
This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC).
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